Frequently Asked Questions
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What is Helping Hand of Greater Little Rock, and who do we serve?
Helping Hand of Greater Little Rock of Greater Little Rock is a nonprofit, interfaith organization founded in 1970 to support individuals and families in crisis in Central Arkansas. We serve residents of Pulaski County by providing food assistance, a low‑cost thrift shop, and limited financial help, based on availability, for rent, utilities, and medication.
What community needs are we addressing in Central Arkansas?
The Helping Hand of Greater Little Rock is led by Executive Director Margaret Douglas.
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What services do you provide, and who qualifies?
We offer:
Food pantry services (open Monday–Thursday, 9 AM – 12 PM)
A thrift shop with low‑cost clothing and household goods
Limited financial assistance, based on availability, for rent, utilities, and medication
To qualify for assistance, individuals must:
Provide a photo ID (state ID/driver’s license, federal ID, or consular card)
Live in Pulaski County
Have a household income of less than $1,500 per month
How do individuals or families request assistance?
Clients may visit during open hours (Mon–Thu, 9 AM – 12 PM). Assistance is provided on a walk‑in basis.
What documentation or information should someone bring when seeking help?
A photo ID
Proof of Pulaski County residence (if ID does not show address)
Any relevant bills or notices for rent/utility assistance requests
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How can I volunteer with Helping Hand of Greater Little Rock?
Volunteers can contact our team directly by email (lrhelpinghand1@att.net) or phone (501.372.4388) to sign up for available shifts.
What volunteer roles are available?
Volunteers help prepare grocery sacks, sort donations, assist in the thrift shop, and support daily operations. Helping Hand of Greater Little Rock relies on a network of community members, schools, churches, and businesses.
Do volunteers need training or background checks?
Training is provided on‑site. Background checks may be required for certain roles, depending on responsibilities.
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How can I donate (money, goods, or services)?
Donors may contribute food, clothing, household items, or financial gifts. Please contact us (lrhelpinghand1@att.net or 501.372.4388) to arrange donations.
Can I make a financial donation online?
Yes. We accept secure monetary donations through our online payment partner, PayPal. You can make a one-time gift or set up a recurring monthly donation using a credit card, debit card, or your PayPal account by clicking our Donate Now link.
Can I designate Helping Hand of Greater Little Rock as part of my estate planning?
Yes. Including Helping Hand of Greater Little Rock in your estate plan is a meaningful way to support our mission through your legacy. Please contact us via phone or email.
Are my donations tax‑deductible?
Yes. Helping Hand of Greater Little Rock is a nonprofit organization, and donations are tax‑deductible to the extent allowed by law.
How are donations used to support the community?
Donations fund food purchases, emergency financial assistance, and operational needs such as refrigeration, storage, and volunteer support. A typical week includes distributing 2,800+ canned goods and providing fresh food when available.
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Are you a registered 501(c)(3)?
The Helping Hand of Greater Little Rock is registered with the Arkansas Secretary of State as a charitable organization. Financial information and a description of our programs and activities are available upon request.
Who is on your board or leadership team?
Please visit our “Team” page
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How do I find your hours, location, and contact information?
Address: 1601 Marshall Street, Little Rock, AR 72216
Hours: Monday–Thursday, 9:00 a.m. – 12:00 p.m.
Phone: (501) 372‑4388
Email: lrhelpinghand1@att.net
Is your building accessible for individuals with disabilities?
Helping Hand of Greater Little Rock strives to maintain an accessible environment. Visitors with accessibility needs may contact us (lrhelpinghand1@att.net or 501.372.4388) ahead of time for assistance.
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How can local businesses or churches partner with Helping Hand of Greater Little Rocks?
We appreciate the numerous local churches and organizations that currently support HHGLR:
Ally Financial in Little Rock (501.821.5252)
Wrape Family Charitable Trust
We welcome partnerships for food drives, volunteer groups, donation campaigns, and community outreach. Organizations may contact us directly to coordinate support (lrhelpinghand1@att.net or 501.372.4388).
Do you host community events or drives? How can I participate?
Helping Hand of Greater Little Rock regularly collaborates with schools, churches, and civic groups. To sponsor an event, contact us at lrhelpinghand1@att.net or 501.372.4388. description
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What should I expect during my first visit?
You’ll check in with our volunteer staff, present your ID, and receive guidance based on your needs: food assistance, thrift shop access, or financial help.
Do you offer emergency assistance?
Yes. Limited emergency assistance, based on availability, for rent, utilities, and medication is available for qualifying Pulaski County residents.
What if I need help outside your service areas?
If you live outside Pulaski County, we can refer you to other local agencies or regional food banks that serve your county.
You can also visit to locate other food pantries in your area: